CACTUS IT

IT support Ilkley

by

IT support. Reliable, flexible, affordable.
IT support. Reliable, flexible, affordable.

Cactus IT:

IT support Ilkley

Introducing Cactus IT

Cactus IT offers fully managed bespoke IT advice and solutions to small and medium sized businesses throughout Yorkshire from our home base in the centre of Ilkley.

Over the years we’ve been involved in supporting Ilkley businesses through IT issue and emergency. If you’re looking for a local team of calm, responsive and thorough IT experts to give you confidence in your IT and let you get on with running your business in peace, you’re in the right place.

How can we help?

At Cactus IT we pride ourselves in offering the people of Ilkley our full suite of professionally managed IT services. When your business needs help, when you’re ready to grow or when something goes wrong we are here and ready to support you.

Whether you have been with us from the beginning or if you’re a brand new client, we always ensure that our advice is led by your business. Our experience with industry-proven software means that we only recommend solutions that we know will do the job for your business. Our service is tailored to your needs – we don’t believe in IT for IT’s sake.

To find out more about the services we offer you can see a list of our technology partners here, or you can pick your topic from one of the links below:

Who Are We?

Cactus IT is run by Bevan Yates from our base in Ilkley, West Yorkshire. Since 2010, Cactus IT’s ‘belt and braces’ approach to IT has been bringing peace of mind to businesses in Yorkshire and around the UK.

We say ‘belt and braces’ because it reminds us of Grandpa Yates. He was an engineer by trade, and a stickler for doing things properly. He always made double sure that things were done correctly – belt, braces and all.

Cactus IT started with a focus on online data protection, recognising the growing importance of reliable, off-site data backup. Building on Bevan’s networks and consultancy background, Cactus IT has since expanded to offer IT advice and solutions for many IT services that support growing businesses.

Interested in our story? You can find out more about who we are and where we’ve come from here.

Where Are We?

Since 2017 we have been based at the Ilkley Meeting Room, in the centre of our favourite Yorkshire spa town. You can find out more about our offices and how to visit us here.
We’re based in Ilkley, we live in Ilkley and we’re here for the people of Ilkley.

What Can We Do To Help?

Our fully managed IT services give you the peace of mind to focus on your business and get the job done without worrying about your IT needs. Whether you need an initial audit of your security, a flexible point of contact throughout the year or hands-on support in the event of an IT emergency we have a service to suit you.

Concerned about your data security? This could relate to your website or server, backing up your data, computers being used off-site, email information or social media. With the implementation of General Data Protection Regulations (GDPR) this is a hot topic for IT service providers across the country. Read more about how we can help here.

Looking for a new server? Our hardware options keep your customers happy, your staff productive and give you one less thing to worry about when it comes to your business’ IT needs. We even deliver, install and service your new IT hardware to ensure that everything runs smoothly for you from day one. Find out more about our hardware options here.

Are you getting the most out of your software? 90% of modern PCs run on Microsoft Windows, but getting value for money from your software package isn’t always straightforward. We’ll recommend the right software for your business, advise on the right licensing model for your needs and save you money as your business grows. More details on software can be found here.

We understand that solving your IT problems can seem daunting to begin with. We know that there’s a lot of options, a lot of jargon and a lot of information out there to absorb. We also know that there’s no substitute for talking through your concerns with a real person, leaning on their experience and cutting through that jargon. We’re proud to offer you that exact service.

To get started with Cactus IT and secure your business’ IT future, visit our contact page today and get in touch.

Essential Reading

Looking to get started? We’ve put together a list of some of our most important articles on the IT challenges facing local businesses in Ilkley:

GDPR for small businesses – how can we help?
Modern, secure password policies for businesses
The 3-2-1 backup rule – make sure you’re secure

Cactus IT is the trading name of Cactus Backup Limited. To find out more about Ilkley IT services from Cactus IT, please contact us on +44 (0)1943 666 711 or using one of the buttons below.

more services

Consulting

IT advice and support you can rely on, from setting up new infrastructure to monitoring performance and fixing issues now and for the future.

Hardware

Reliable server, desktop and laptop solutions that keep customers happy, staff productive and you with one less problem to think about.

Software

Make the most of your investment in Microsoft software, from Microsoft 365 to Windows Server, Hyper-V, Windows Desktop, Remote Desktop Services, and more.

Managed IT services

Keep your critical IT services up and running without taking all your time and attention.  We can support your entire Windows server and desktop infrastructure, or provide specific services such as Office 365 email and website hosting.

reviews

 
 
 
 
 
 
 
 
 
 
 
 
 michelle harrison 
 
26 June 2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
I became a new client recently and the service and support has been excellent. Nothing was too much trouble, the service was very professional and I would highly recommend this organisation.
  
 
 
 
 
 
 
 David Waterhouse 
 
20 March 2026
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
Outstanding service delivered with complete professionalism and when help was needed, the speed of response was outstanding. Customer service at its very best
  
 
 
 
 
 
 
 Helen Rhodes 
 
26 February 2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
We have used Bevan and the team at Cactus IT for our hardware and software support for more than 4 years and have always been very happy with their service. A recent office move necessitated new equipment and reconfiguration of some existing. As always the team dealt with everything professionally and quickly had us set up in the new location with very little disruption.
  
 
 
 
 
 
 
 Melissa Morton 
 
2 February 2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
The team at Cactus IT is our go to support for all things IT supporting our business at Melissa Morton Garden Design. Jimmy and Josh are responsive, friendly and polite helping us to cope with those occasional IT frustrations and ensuring that disruption to workflow is minimised when any hiccups arise.
  
 
 
 
 
 
 
 Patricia Gibson 
 
20 January 2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
Bevan and his team at Cactus-IT are fantastic! They are fast responding (which is paramount when running a business and something IT goes wrong), friendly and get the job done.  I highly recommend them, and have been so impressed, I have recommend them to my own clients who also work with Cactus-IT now.
  
 
 
 
 
 
 
 Bradford BID 
 
16 January 2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
Bradford Business Improvement District have worked with Cactus IT for a number of years now and have always found the team to be fantastic to work with! From general IT enquiries, to more complex matters, they strive to rectify any issues swiftly and are very professional at all times. We look forward to continuing working with Cactus in the future.
  
 
 
 
 
 
 
 Motiv Productions 
 
15 January 2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
We've contracted Cactus IT for several years. The team is reliable, have a fast response when email support tickets are raised. Friendly on site help also.
  
 
 
 
 
 
 
 Sarah Brookfield-Almond 
 
13 January 2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
The Cactus team are great. Very fast at responding, so helpful and friendly. They help Ilkley BID with all of our IT requirements.
  
 
 
 
 
 
 
 Andrew Smith 
 
13 January 2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
We've been incredibly impressed with the service provided by Cactus IT. The team is always prompt, professional, and extremely knowledgeable. A special shout-out to Jimmy, who has been an absolute star in resolving our issues quickly and efficiently, often going above and beyond to ensure everything runs smoothly. Highly recommend Cactus IT for reliable and friendly IT support!
  
 
 
 
 
 
 
 Matt Basterfield 
 
13 January 2025
 
 
 Google star 1Google star 2Google star 3Google star 4Google star 5 
Cactus IT provide excellent support to our business. All of their services are provided quickly, quietly and efficiently.... leaving us to focus on the day job! A top team in Bevan, Jimmy & Josh. Thanks guys
  
 
 
 
 
 
 
 
 
 

 
 
 Google 
 
 
Google star 1Google star 2Google star 3Google star 4Google star 5
 5.0 
 
  Top Rated Service 
 
verified by Trustindex 
 
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.